Latest Blog Posts

In the previous blog, ‘How to Understand ‘Silent Treatment’, we considered what motivates this awkward behaviour and how to understand it better. Here are some

This is the first of two blogs on the topic of silent treatment. Silence can be beneficial, or discomforting. It can offer valuable thinking time

How to manage cold calls How many times have you answered the phone and there’s no one there? Or the voice of a stranger asks:

Oh no I didn’t! Oh yes you did! Sometimes arguments clear the air. At other times, they blow things up out of all proportion. Things

My previous blog explored the difference between passive, aggressive and assertive and invited you to try a behaviour self-assessment, to reflect on the range of

Are you passive, aggressive, or assertive? I defined and explained assertiveness in my previous blog. You will have seen how behaviour is an important aspect

I am often asked this question. Many clients want to be more assertive yet find it isn’t that easy to describe. Indeed, there isn’t a

In the previous blog post, I suggested seven tips to help allay nerves and increase your confidence as a speaker and presenter. 10 Tips to

Do you go weak at the knees whilst your hands shake when you give a presentation? Perhaps your mouth goes dry, and your hands feel

This blog explores procrastination and, importantly, how to defeat it. My last blog focused on the start of the year, making resolutions, turning them into